Step 1
Capture the repair request
Record the customer, service location, and reported problem. Assign a follow-up owner so the office knows who will take the next step.
For plumbing businesses across the United States
Plumbing scheduling and job management software.
A repair should not leave a trail of disconnected notes. SixStack Relay keeps the request, quote, technician visit, and service history in one shared workspace for your office and field team.
30 days free, no card required; then $149/month. Subscribe only when you choose.
Interactive example · no signup
Take one job from request to done.
A fictional job, simplified for this demo. Nothing is saved or sent.
- Request
- Quote
- Schedule
- Field work
- History
Example job · 001
Kitchen tap repair
Step 1 of 5 · Request
A new job needs an owner.
A customer reports a leaking kitchen tap. Assign the request so someone owns the next step.
One connected job record
- Request captured · kitchen tap repair
Explore the example, then start with your own team.
Start free 30-day trialNo card required. See everything included.
Interactive example: a fictional kitchen-tap repair. Explore the workflow without creating an account or changing any real records.
From the first request to a useful job record
Step 2
Keep the approved scope attached
Prepare a quote and track the customer’s decision. Keep changes to the scope with the job instead of leaving the technician to reconstruct an agreement.
Step 3
Plan the technician’s visit
Schedule the visit, assign staff, and review availability and conflicts. Keep the job details alongside the day’s work when appointments move.
Step 4
Document the work on site
Use service checklists, record notes, and add private job photos. Keep the work summary and receipt record connected to the visit for the next person who needs them.
What to try during your first week
Start with one typical repair. Enter its service location and customer notes, prepare the quote, assign a visit, and complete your checklist. Then ask someone in the office to find the approved scope and work summary without calling the technician. That handoff is the test that matters.
Use Service Memory to keep location, equipment, and prior-work details available for a return visit. Configure forms and checklists around the work your team actually performs.
Before you choose plumbing software
Can technicians use Relay on a phone?
Yes. Relay is a browser-based workspace with mobile layouts for field work. Your team can use job details, checklists, notes, and photo evidence without installing a separate app.
Does Relay collect payments from my customers?
Relay keeps receipt records and manual settlement history. It does not charge your customers or move their money. Keep your payment processor and accounting process in place.
How much does it cost?
30 days free, no card required; then $149/month. The trial does not automatically become a paid subscription. Review the complete package on the pricing page.