Support
Get help with SixStack Relay.
Use this page for account access, billing, setup, and lead-workflow questions.
Contact support
Email contact@sixstackrelay.com. Include your business name, the page you were using, what you expected to happen, and any error message. Do not send passwords, card numbers, or secret webhook links.
Support hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time
We review support requests during these hours. Response time varies with the issue; a guaranteed response or resolution time is not offered.
What we can help with
- Signing in, password resets, and authorized team access
- Lead intake, assignments, due dates, notes, and pipeline status
- Onboarding, business settings, and website lead forms
- Stripe Checkout, subscription status, invoices, and billing portal access
- Data exports, privacy requests, and security reports
Urgent issues
If you believe an account or integration has been compromised, stop using the affected credential and contact support with the subject “Security issue.” Do not include the credential itself.
SixStack Relay is not an emergency dispatch service. Call the appropriate local emergency service when safety, property, or health is at immediate risk.
