Skip to main content

Support

Get help with SixStack Relay.

Questions about signing in, billing, setup, or the day-to-day work? Here is how to reach us.

Contact support

Email contact@sixstackrelay.com. Include your business name, the page you were using, what you expected to happen, and any error message. Do not send passwords, card numbers, or secret webhook links.

Support hours: Monday to Friday, 9 AM to 5 PM Pacific

Initial response target: 1 business day

What we can help with

  • Signing in, password resets, and authorized team access
  • Requests, quotes, scheduling, invoices, and the phone app for techs
  • Onboarding, business settings, and website lead forms
  • Stripe Checkout, subscription status, invoices, and billing portal access
  • Data exports, privacy requests, and security reports

Urgent issues

If you believe an account or integration has been compromised, stop using the affected credential and contact support with the subject “Security issue.” Do not include the credential itself.

SixStack Relay is not an emergency dispatch service. Call the appropriate local emergency service when safety, property, or health is at immediate risk.