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Comparison

SixStack Relay vs ServiceTitan

ServiceTitan is built for larger contractors and quotes its price on request. Relay is built for small teams, with published prices: $59/month for one user or $149/month for 5 users.

Start free 30-day trialSee Relay pricing

The short version

  • Relay publishes its prices: Solo $59, Team $149 for 5 users, then $29 per added user.
  • ServiceTitan does not publish prices. It quotes per technician on request.
  • ServiceTitan goes deeper: payroll, commissions, call booking, financing and a partner marketplace.
  • Relay: 30 days free, no card, no contract. ServiceTitan offers a free demo.

Relay with 10 users: $294/month ($149 + 5 × $29). ServiceTitan figures checked October 2026.

  • No contractMonth to month. Cancel any time.
  • Your data stays yoursOwners can export every record, any time.
  • Payments go to youCard payments land in your own Stripe account.
  • Kept separateEach business's records stay in its own account.

Pricing

Relay and ServiceTitan pricing

Relay publishes its prices. ServiceTitan quotes on request, so its packages are shown as listed on servicetitan.com, without prices.

SixStack Relay

Two plans with every feature on both. Team includes 5 users; each added user is $29/month.

  • Solo1 user, every feature$59per month
  • Team5 users included, then $29 per added user$149per month
  • 30-day free trial, no card required
  • No contract and no setup fee. Cancel any time
  • Card payments go to your own Stripe account
  • Optional texting: 250 texts a month included once you pay
Start free 30-day trial

ServiceTitan

ServiceTitan does not publish prices. Its pricing page describes per-technician pricing and asks you to request a quote for each package.

  • StarterDispatching, scheduling, call booking, invoicing and pricebookQuotenot published
  • EssentialsAdds mobile estimates and payroll managementQuotenot published
  • The WorksAdds configurable payroll, advanced reporting, commission tracking and membershipsQuotenot published
Pricing
Per technician, quoted on request. No prices are published
Free trial
Not published. ServiceTitan offers a free demo
Contract
Not published on the pricing page. Ask ServiceTitan
Setup fee
Not published on the pricing page. Ask ServiceTitan

Prices as listed on servicetitan.com, checked October 2026. Check their site for current pricing. Before tax.

Cost example

What a month costs at 1, 5 and 10 users

Monthly billing, using each company's published prices, with the math shown.

  • 1 user

    SixStack Relay
    $59/moSolo $59
    ServiceTitan
    Not publishedQuoted per technician on request

  • 5 users

    SixStack Relay
    $149/moTeam $149
    ServiceTitan
    Not publishedQuoted per technician on request

  • 10 users

    SixStack Relay
    $294/moTeam $149 + 5 added users × $29
    ServiceTitan
    Not publishedQuoted per technician on request

Prices as listed on servicetitan.com, checked October 2026. Check their site for current pricing. Before tax.

Features

Feature by feature

Only facts we could confirm on ServiceTitan's own site are marked. Everything else says so.

  • Online booking

    Relay
    Yes, from your own booking page
    ServiceTitan
    Online booking and call booking

  • Quotes customers approve online

    Relay
    Yes, viewed, approved and signed online
    ServiceTitan
    Online estimates and proposals

  • Scheduling

    Relay
    Day and week views with conflict checks
    ServiceTitan
    Scheduling with a schedule assistant

  • Recurring work

    Relay
    Recurring plans
    ServiceTitan
    Service agreements

  • Dispatch map

    Relay
    Map with a suggested stop order
    ServiceTitan
    Dispatch with optimized routing

  • Field team on a phone

    Relay
    Runs in the phone browser or from the home screen, with offline catch-up. No app store app
    ServiceTitan
    iOS and Android apps

  • Job checklists

    Relay
    Required checklists with photo markup, parts and signatures
    ServiceTitan
    Forms, including conditional logic forms

  • Invoicing

    Relay
    Invoices from approved quotes
    ServiceTitan
    Invoicing, from the Starter package

  • Card payments

    Relay
    Through your own Stripe account
    ServiceTitan
    Payments and online bill pay

  • Automatic customer emails

    Relay
    Yes, each one switched on by you
    ServiceTitan
    Automated alerts

  • Customer texting

    Relay
    Optional. 250 texts a month included on paid plans
    ServiceTitan
    Two-way SMS

  • Time tracking and job profit

    Relay
    Yes
    ServiceTitan
    Automated timesheets and job costing

  • Memberships and maintenance plans

    Relay
    Yes
    ServiceTitan
    Customizable memberships (The Works)

  • Customer portal

    Relay
    Yes
    ServiceTitan
    Customer portal

  • Reports

    Relay
    Yes, with CSV download
    ServiceTitan
    Dashboards and automated custom reports

  • QuickBooks Online

    Relay
    Export after you review the mapping (not a live sync)
    ServiceTitan
    QuickBooks and Sage Intacct integrations

  • Google Calendar

    Relay
    One-way sync of scheduled visits
    ServiceTitan
    Check with ServiceTitan

  • Customer financing

    Relay
    Not offered
    ServiceTitan
    Integrated financing with several lenders

  • Integration marketplace

    Relay
    Not offered
    ServiceTitan
    Partner marketplace

ServiceTitan entries come from the pages listed under Sources, checked October 2026. Some features depend on the plan. “Check with ServiceTitan” means we could not confirm it on their public pages.

Fair is fair

Where ServiceTitan is stronger

Relay is not the right fit for every business. Here is what ServiceTitan offers that Relay does not.

Depth for larger contractors

ServiceTitan packages include payroll, commission tracking and advanced reporting. Relay has time tracking and job profit but no payroll or commissions.

Source: ServiceTitan pricing page

Call booking for a busy office

ServiceTitan lists call booking alongside online booking, for offices that take many calls. Relay focuses on online booking.

Source: ServiceTitan features page

Native phone apps

ServiceTitan's field app is in the App Store and Google Play. Relay runs in the phone browser or from the home screen instead.

Source: ServiceTitan field mobile app page

Customer financing

ServiceTitan offers integrated financing with lenders such as Synchrony and GreenSky. Relay does not offer financing.

Source: ServiceTitan customer financing page

A partner marketplace

ServiceTitan runs a marketplace of partner integrations. Relay connects to Stripe, Google Calendar and QuickBooks Online only.

Source: ServiceTitan marketplace

Optimized routing

ServiceTitan lists optimized routing in dispatch. Relay suggests a stop order on its dispatch map.

Source: ServiceTitan features page

Choosing

Which one fits your business

Who Relay fits best

  • Small teams who want to see the price before talking to sales
  • Owner-led shops of 1 to 10 people who want to start today with a free trial
  • Businesses that want month to month billing with no contract
  • Crews who work in the phone browser and need offline catch-up in weak signal
  • Owners who want card payments landing in their own Stripe account

Who should choose ServiceTitan

  • Larger contractors with a dispatch office, many technicians and several locations
  • Teams that need payroll, commission tracking and advanced reporting in one system
  • Businesses that want call booking, financing and a partner marketplace
  • Owners comfortable with a sales process and a custom quote

Switching

Moving from ServiceTitan to Relay

Relay imports a CSV export from ServiceTitan. There is no direct connection, so you stay in control of what moves.

What to export from ServiceTitan

  • Customers and locations, with phone numbers, emails and addresses
  • Your pricebook services, with prices
  • Open estimates and upcoming jobs, so you can re-create them
  • Any notes or job history you want to keep for reference

Export your customers

  1. 1In ServiceTitan, look for a customer list in Customers or Reports.
  2. 2Include customer, contact and location columns, then look for Export.
  3. 3Save the file as CSV. If it is a spreadsheet, open it and save it as CSV.
  4. 4Choose the CSV here.

Menu names can change. Relay shows these steps again during import.

Import into Relay

  1. 1Start your free trial. No card is needed.
  2. 2In Relay, open Customers, choose Import customers, and under Coming from another tool? pick ServiceTitan.
  3. 3Choose your CSV file. Relay matches the columns, flags duplicates and shows every row before anything is saved.
  4. 4Import your service list the same way, then add your team and connect Stripe, Google Calendar and QuickBooks Online.
Read the import guide

FAQ

Questions, answered

How much does ServiceTitan cost compared with Relay?
ServiceTitan does not publish prices; its pricing page describes per-technician pricing and asks you to request a quote. Relay is $59/month for one user, $149/month for 5 users and $294/month for 10 users.
Is Relay a ServiceTitan alternative for a small business?
For an owner-led shop of 1 to 10 people that wants booking, quotes, scheduling, dispatch, field checklists, invoicing and payments without a sales process, yes. If you run a large dispatch office, several locations, or need payroll and commission tracking, ServiceTitan may suit you better.
Can I move my customers from ServiceTitan to Relay?
Yes. Export a customer list with contact and location columns as CSV, then in Relay choose ServiceTitan under Coming from another tool? Rows with the same customer ID are combined into one customer with several locations. Your pricebook services import the same way.
Does Relay have a contract or setup fee?
No. Relay is month to month with no setup fee, and the first 30 days are free with no card. ServiceTitan does not publish its contract or onboarding terms on its pricing page, so ask them directly.
Does Relay have a phone app like ServiceTitan?
Relay has no App Store or Google Play app. Your team opens it in the phone's browser or adds it to the home screen, and it catches up after working offline. Techs get their day, required checklists with photo markup, parts and customer signatures. ServiceTitan's field app is in the App Store and Google Play.
Does Relay do payroll?
No. Relay tracks time and shows job profit, and exports payments to QuickBooks Online after you review the mapping. ServiceTitan packages include payroll management.

Sources

Every ServiceTitan fact on this page comes from their own website. Relay facts come from our pricing page.

ServiceTitan is a trademark of its owner. SixStack Relay is not affiliated with or endorsed by ServiceTitan. Information is based on public sources as of the date shown and may change.

More comparisons: all Relay comparisons · ServiceTitan alternatives

$149/month, 5 users included

Try Relay before you decide.

30 days free, no card required; then $149/month. 5 users included, $29/month for each added user, and no contract.

Start free 30-day trialSee pricing