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For moving companies

Moving software for the hourly crew and the walk-through at both doors.

Quote two or three movers by the hour, photograph existing damage before the first box moves, and get the customer's sign-off at the new place. Relay keeps the estimate, the move day record and the invoice together.

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30 days free, no card required; then $149/month. 5 users included.

Trade templateMoving & hauling
Day one
  • In-home move estimate45 min
  • 2 movers and truck (per hour)1 hr
  • 3 movers and truck (per hour)1 hr
  • Packing (per mover, per hour)1 hr

Move day checklist

  • Walk the pickup home with the customer before loading
  • Note existing damage on furniture, walls and floors
  • Lay floor runners and pad door frames

One move at a time, no membership

From the Moving & hauling template a trial adds. You change every price and step.

  • No contractMonth to month. Cancel any time.
  • Your data stays yoursOwners can export every record, any time.
  • Payments go to youCard payments land in your own Stripe account.
  • Kept separateEach business's records stay in its own account.

Built for moving work

Where moving days go sideways, and what Relay does about it

  1. 01

    Damage claims for scratches that were already there

    A customer says the dresser was not scratched before the move, and it is your word against theirs.

    In Relay

    The move day checklist starts with a walk-through and asks for a required before photo of existing damage, a note on what was found and a yes or no for damage during the move. The customer signs at the end.

    Phone checklists, photos and signatures
  2. 02

    Hourly estimates that miss by half a day

    The phone estimate said two bedrooms, but nobody asked about the third-floor walk-up or the gun safe.

    In Relay

    The in-home estimate checklist records bedrooms, large pieces, stairs at both addresses, miles and the crew size quoted. It stays on the customer record with access notes for both addresses.

    Customer records and history
  3. 03

    Two movers or three, and the customer cannot tell

    Customers see an hourly rate and do not know whether a bigger crew saves them money.

    In Relay

    Send a local move quote with good, better and best: two movers while they pack, three movers for a faster day, or full service with packing. They pick one and sign online.

    Quotes signed online
  4. 04

    Moves that run long with no idea what they made

    A move runs two hours over and you find out at the end of the month whether it lost money.

    In Relay

    Time tracking records crew hours on each move, and job profit shows the hours against the price. Invoice the final hours from the approved quote.

    Time tracking and job profit
  5. 05

    Saturday moves stacked on top of each other

    Weekend moves pile up, and the same crew gets booked for two moves on one morning.

    In Relay

    Book moves on the day or week view with conflict checks, so a crew is not promised to two families for the same hours.

    Scheduling and recurring plans

Ready on day one

Real moving examples, already set up

Pick Moving and hauling when you start your trial and Relay adds hourly crews, loading help, packing, piano and heavy items, single-item delivery and move fees, three checklists and quote options. Change any rate or step.

Sample services from the Moving & hauling template
ServiceTimeFrom
In-home move estimateEstimates45 min$0
2 movers and truck (per hour)Moving crews1 hr$140
3 movers and truck (per hour)Moving crews1 hr$185
Packing (per mover, per hour)Packing1 hr$55
Piano move (upright)Specialty items1 hr 30 min$350
Single-item deliveryDeliveries1 hr$150

Suggested starting prices from the template, not Relay charges. You set your own before anything reaches a customer.

Job checklist

Move day checklist

  1. Walk the pickup home with the customer before loading
  2. Note existing damage on furniture, walls and floors
  3. Lay floor runners and pad door frames
  4. Pad and wrap furniture before it leaves the room
  5. Load heavy items first and strap each tier
  6. Walk the empty home with the customer before leaving
  7. Unload room by room and set furniture where asked
  8. Reassemble furniture and pick up pads and runners
  9. Count items and get the customer's sign-off
  • Before photo of existing damagerequired
  • Photo of the loaded truck
  • Photo at the delivery address
  • Items and boxes moved (items)
  • Floor protection laid at both addresses
  • Existing damage noted before the move
  • Anything damaged during the move

Quote with options

Local move: good, better, best

Two movers while the customer packs, a three-person crew for a faster day, or full service with packing.

  • 2 movers, you pack

    • 2 movers and truck (per hour)
    • Truck and travel fee

  • 3 movers, faster day

    • 3 movers and truck (per hour)
    • Truck and travel fee
    • Furniture disassembly and reassembly (per piece)

  • Full service with packing

    • 3 movers and truck (per hour)
    • Truck and travel fee
    • Packing (per mover, per hour)
    • Packing materials
    • Furniture disassembly and reassembly (per piece)

Repeat work

One move at a time, no membership

Moving has no membership by default because most customers move once. Keep past customers on the customer record for their next move or a single-item delivery.

A day using Relay

One moving day, start to finish

A worked example of how the office and the field use Relay together. Times are illustrative.

  1. 7:00Crews set for the dayEach crew opens My day to their move with both addresses, the access notes and the crew size quoted.
  2. 7:30Walk-through before loadingAt the pickup home the crew notes existing damage, takes the before photos and lays floor runners.
  3. 10:00An estimate request comes inA family moving next month books an in-home estimate online. It lands with an owner and a response deadline.
  4. 12:30Unloaded room by roomAt the new home the crew sets furniture where asked, reassembles beds and picks up pads and runners.
  5. 2:00Sign-off at the new doorThe crew records the item count and floor protection, the customer signs on the phone, and the invoice for the final hours goes out.
  6. 4:00The estimate walkThe estimator records bedrooms, large pieces and stairs at both addresses, then sends two movers, three movers or full service with packing.

Pricing

Priced for moving teams, not per seat

Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Every feature on both, and no contract.

  • Team5 users included, then $29/month each$149per month
  • SoloFor owner-operators working alone$59per month

30 days free. No card required.

Every feature on both plans. No contract.

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FAQ

Moving & hauling questions, answered

Can movers photograph existing damage before a move?
Yes. The move day checklist asks for a required before photo of existing damage and a note on what was found, plus photos of the loaded truck and the delivery address. The customer signs on the phone at the end.
Can a moving company bill crews by the hour?
Yes. The template prices two movers and a truck, three movers and a truck, loading only and packing by the hour. Set the hours on the quote line, and time tracking shows the real hours on each move.
Can moving companies charge for stairs, long carries and heavy items?
Yes. A stairs fee per flight, a long carry fee, a heavy item fee and a truck and travel fee are in the template, ready to add to any quote.
Does Relay handle in-home estimates for moving companies?
Yes. The in-home move estimate is a free service in the template with a checklist that records bedrooms, large pieces, stairs at both addresses, miles and the crew size quoted.
More questions (2)
Is Relay a moving inventory or interstate paperwork tool?
No. Relay records an item count, damage notes and photos on each move, but it does not build a line-by-line inventory or prepare paperwork for interstate moves. It fits local movers and haulers best.
What does Relay cost for a moving company?
Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Both plans have every feature, a 30-day free trial with no card, and no contract. A busy Saturday costs the same as a quiet Tuesday.

Keep exploring

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See every trade

$149/month, 5 users included

Run your next moving job in Relay.

30 days free, no card required; then $149/month. 5 users included, $29/month for each added user, and no contract.

Start free 30-day trialSee pricing