Skip to main content

For pool service companies

Pool service software for the weekly route and the equipment pad.

Every pool on its weekly or every-other-week visit, readings saved at every stop, and pump and heater repairs quoted with options. Relay keeps the route, the water and the equipment history together.

30 days free, no card required; then $149/month. 5 users included.

Trade templatePool & spa
Day one
  • Weekly pool service45 min
  • Pool opening3 hr
  • Pool closing3 hr
  • Green pool cleanup4 hr

Weekly service checklist

  • Test chlorine, pH and alkalinity
  • Add chemicals to balance the water
  • Skim the surface

Weekly Pool Care

From the Pool & spa template a trial adds. You change every price and step.

  • No contractMonth to month. Cancel any time.
  • Your data stays yoursOwners can export every record, any time.
  • Payments go to youCard payments land in your own Stripe account.
  • Kept separateEach business's records stay in its own account.

Built for pool service work

Where pool service days go sideways, and what Relay does about it

  1. 01

    A weekly route that lives in someone's head

    Sixty pools a week, and when the regular tech is out, nobody else knows the order, the gate codes or which dog to watch for.

    In Relay

    Set weekly or every-other-week service as a recurring plan on a named route with a saved stop order. Access notes live on each service location, so whoever runs the route sees the order and the gate codes.

    Dispatch map and suggested stop order
  2. 02

    Readings scribbled on the back of a receipt

    A customer says the pool went green, and there is no record of the chlorine or pH from last week's visit.

    In Relay

    The weekly service checklist has required fields for free chlorine and pH, a field for filter pressure, and an after photo of the pool before the visit can close.

    Phone checklists, photos and signatures
  3. 03

    Equipment repairs sold with a shrug

    The pump is failing, but the customer gets one number by text and decides to wait until it dies.

    In Relay

    Send pump options in one quote: replace the motor, add a filter cleaning, or upgrade to a variable-speed pump. The customer picks one and signs online.

    Quotes signed online
  4. 04

    Monthly billing done by hand

    Every month the office builds invoices for each pool and then chases the ones that do not pay.

    In Relay

    Sell a membership like Weekly Pool Care, billed monthly with chemicals and parts billed separately. Customers pay invoices by card and see them in the customer portal.

    Memberships and maintenance plans
  5. 05

    Not knowing what equipment is at each pool

    The tech arrives with the wrong salt cell because nobody wrote down the brand last time.

    In Relay

    Save pumps, filters, heaters, salt cells, cleaners and hot tubs on the customer record. The equipment repair checklist records the brand and model on every repair.

    Customer records and history

Ready on day one

Real pool service examples, already set up

Pick Pool and spa when you start your trial and Relay adds weekly service, openings and closings, equipment repairs and hot tub services, three checklists and quote options. Change any price or step.

Sample services from the Pool & spa template
ServiceTimeFrom
Weekly pool serviceService45 min$45
Pool openingSeasonal3 hr$325
Pool closingSeasonal3 hr$325
Green pool cleanupService4 hr$450
Variable-speed pump installEquipment3 hr$1,650
Salt cell replacementEquipment1 hr$795

Suggested starting prices from the template, not Relay charges. You set your own before anything reaches a customer.

Job checklist

Weekly service checklist

  1. Test chlorine, pH and alkalinity
  2. Add chemicals to balance the water
  3. Skim the surface
  4. Brush walls, steps and tile line
  5. Vacuum the floor
  6. Empty skimmer and pump baskets
  7. Check pressure and equipment
  8. Close the gate and latch it
  • After photo of the poolrequired
  • Photo of any equipment problem
  • Free chlorine (ppm)
  • pH
  • Filter pressure (psi)

Quote with options

Pump repair or upgrade

Replace the motor, add a filter cleaning, or upgrade to a variable-speed pump.

  • Replace motor

    • Pump motor replacement
  • Motor and filter clean

    • Pump motor replacement
    • Filter cleaning
  • Variable-speed upgrade

    • Variable-speed pump install
    • Filter cleaning

Repeat work

Weekly Pool Care

A ready membership with weekly service all year: test and balance the water, skim, brush, vacuum and empty baskets. Chemicals and parts are billed separately, with a member discount on repairs and seasonal openings.

A day using Relay

One pool service day, start to finish

A worked example of how the office and the field use Relay together. Times are illustrative.

  1. 7:30The route is setRecurring plans fill the week. The tech opens My day with today's pools in a suggested order and the gate notes for each.
  2. 7:45Test, balance, cleanAt each pool the weekly checklist covers chemicals, skimming, brushing, vacuuming and baskets, with free chlorine and pH saved every time.
  3. 10:30High filter pressureThe tech notes high filter pressure and photographs the equipment pad. The office sends pump and filter options the same morning.
  4. 12:00An opening request books onlineA new customer books a pool opening through your website. It lands in the request list with an owner and a response deadline.
  5. 2:00Repair day, recordedOn the approved pump upgrade the tech records the brand and model, primes and restarts the system, and shows the customer the new settings.
  6. 4:30Billing without the spreadsheetMembership customers are billed monthly and pay by card. Chemicals used show up on the invoice as their own line.

Pricing

Priced for pool service teams, not per seat

Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Every feature on both, and no contract.

  • Team5 users included, then $29/month each$149per month
  • SoloFor owner-operators working alone$59per month

30 days free. No card required.

Every feature on both plans. No contract.

FAQ

Pool service questions, answered

Can I run weekly pool routes in Relay?
Yes. Set weekly or every-other-week service as a recurring plan and put it on a named route. Visits land on the route day in stop order, My day lists the pools in that order with directions and progress, and a locked gate is one tap to skip.
Can techs record chlorine, pH and filter pressure?
Yes. The weekly service checklist has required fields for free chlorine and pH and an optional field for filter pressure. You can add your own fields, such as alkalinity or salt level.
How do I bill pools every month?
Create a membership billed monthly. The template's Weekly Pool Care plan covers weekly service, with chemicals and parts billed separately. Customers pay by card through your own Stripe account.
Can I charge for chemicals as used?
Yes. The template includes a chemicals line you add to the invoice with the amount used on each visit.
More questions (3)
Does Relay handle openings, closings and hot tubs?
Yes. Pool openings, pool closings, hot tub service and hot tub drain and refill are services in the template, with an opening and closing checklist.
Can customers see their visits and invoices?
Yes. The customer portal shows quotes, visits and invoices, and customers can pay without calling the office.
What does Relay cost for a pool service company?
Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Both plans have every feature, a 30-day free trial with no card, and no contract. The price does not change with the number of pools you service.

$149/month, 5 users included

Run your next pool service job in Relay.

30 days free, no card required; then $149/month. 5 users included, $29/month for each added user, and no contract.