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For snow removal contractors

Snow removal software for the 3 a.m. storm and the slip-and-fall question.

Sell seasonal contracts or bill by the push, stake every site before the first flake, and save snow depth, salt used and an after photo at every stop. Relay keeps the storm night and the billing in one place.

30 days free, no card required; then $149/month. 5 users included.

Trade templateSnow removal
Day one
  • Driveway plowing (per push, up to 6 in)15 min
  • Driveway plowing (per push, 6 to 12 in)30 min
  • Salting and de-icing (per application)15 min
  • Commercial lot plowing (per hour)1 hr

Driveway storm visit

  • Check that stakes and markers are still standing
  • Measure the snow depth before plowing
  • Plow or blow the driveway and apron

Seasonal Snow Contract

From the Snow removal template a trial adds. You change every price and step.

  • No contractMonth to month. Cancel any time.
  • Your data stays yoursOwners can export every record, any time.
  • Payments go to youCard payments land in your own Stripe account.
  • Kept separateEach business's records stay in its own account.

Built for snow removal work

Where snow removal days go sideways, and what Relay does about it

  1. 01

    Per push or seasonal, and billing both by hand

    Half the customers pay per push and half pay for the season, and after a week of storms nobody is sure who owes what.

    In Relay

    Sell the Seasonal Snow Contract billed once a year, with pushes booked storm by storm. Per-push customers get each visit priced from tiers by snow depth and pay invoices by card.

    Memberships and maintenance plans
  2. 02

    Proving you were there at 4 a.m.

    A customer slips on the walk at noon and says the lot was never salted. Your proof is a driver's memory.

    In Relay

    The storm visit checklists require the snow depth on arrival, record the salt used, and need an after photo before the visit can close. Time on site is tracked on each visit.

    Phone checklists, photos and signatures
  3. 03

    Stakes go in, then nobody remembers why

    In March the curb is cracked and the lawn is torn up, and there is no record of what it looked like in November.

    In Relay

    The pre-season site walk asks for a required before photo of the site, photos of existing damage, the stakes placed, the trigger depth and where snow can be piled.

    Customer records and history
  4. 04

    The storm route changes every storm

    Commercial lots need to be open before 7, driveways can wait, and the order you plow in lives on a sheet taped to the dash.

    In Relay

    Group stops into named routes with a saved stop order, and see every truck's stops on the dispatch map. Gate codes and pile notes live on each service location.

    Dispatch map and suggested stop order
  5. 05

    Ice dam calls priced on the spot

    A homeowner with water coming through the ceiling wants a price right now, and the steamer bills by the hour.

    In Relay

    Send roof raking alone or raking with ice dam steaming as two options in one quote the customer signs online, then book it with a conflict check.

    Quotes signed online

Ready on day one

Real snow removal examples, already set up

Pick Snow removal when you start your trial and Relay adds driveway plowing tiers by snow depth, walks, salting, commercial lot plowing, roof raking, ice dam steaming and stake installs, four checklists and three quote templates. Change any price or step.

Sample services from the Snow removal template
ServiceTimeFrom
Driveway plowing (per push, up to 6 in)Plowing15 min$55
Driveway plowing (per push, 6 to 12 in)Plowing30 min$80
Salting and de-icing (per application)Ice control15 min$40
Commercial lot plowing (per hour)Plowing1 hr$125
Roof snow rakingRoofs and ice dams1 hr$175
Pre-season stake installSetup45 min$75

Suggested starting prices from the template, not Relay charges. You set your own before anything reaches a customer.

Job checklist

Driveway storm visit

  1. Check that stakes and markers are still standing
  2. Measure the snow depth before plowing
  3. Plow or blow the driveway and apron
  4. Clear walks, steps and the front door
  5. Pile snow where agreed, away from drains and sight lines
  6. Clear the end of the drive
  7. Salt or melt walks and drive if on the service list
  8. Note any damage or spots that could not be cleared
  • After photo of the drive and walksrequired
  • Photo of any damage or problem spot
  • Snow depth on arrival (in)
  • Service done
  • Salt or ice melt used (lbs)

Quote with options

Driveway snow: good, better, best

Plow the drive, add the walks, or plow, shovel and salt every storm.

  • Plow only

    • Driveway plowing (per push, up to 6 in)
    • End-of-drive cleanout (optional)
  • Plow and walks

    • Driveway plowing (per push, up to 6 in)
    • Sidewalk and walkway shoveling
  • Plow, walks and salt

    • Driveway plowing (per push, up to 6 in)
    • Sidewalk and walkway shoveling
    • Salting and de-icing (per application)

Repeat work

Seasonal Snow Contract

A ready yearly membership that covers driveway plowing and the end-of-drive cleanout every time snow reaches the trigger depth. Pushes are booked storm by storm, so it has no set visit count, and members get a discount on walks, salting and roof raking.

A day using Relay

One snow removal day, start to finish

A worked example of how the office and the field use Relay together. Times are illustrative.

  1. NovSites staked and photographedBefore the first storm, each site walk records the stakes placed, the trigger depth and photos of existing damage.
  2. 2:30The storm hits the triggerSnow passes 2 inches overnight. The office books the pushes onto each named route and the drivers open My day.
  3. 3:00Lots first, in orderCommercial lots come first on the route. Each stop saves the snow depth, the salt applied and after photos of the lot and entrances.
  4. 6:30Driveways and walksResidential pushes follow, with walks shoveled, the end of the drive cleared and salt used recorded on each visit.
  5. 11:00An ice dam requestA homeowner requests help online. The office sends roof raking or raking with steaming, and the customer signs before lunch.
  6. 5:00Billing the stormPer-push visits become invoices customers pay by card, and the owner checks hours on site for each route in the reports.

Pricing

Priced for snow removal teams, not per seat

Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Every feature on both, and no contract.

  • Team5 users included, then $29/month each$149per month
  • SoloFor owner-operators working alone$59per month

30 days free. No card required.

Every feature on both plans. No contract.

FAQ

Snow removal questions, answered

Can snow removal companies bill per push and by the season?
Yes. Price pushes from tiers by snow depth and invoice each one, or sell the Seasonal Snow Contract billed once a year with pushes booked storm by storm. Customers pay by card through your own Stripe account.
Can plow drivers log snow depth and salt used?
Yes. The driveway and commercial lot checklists require the snow depth on arrival, record the salt or ice melt used in pounds, and need an after photo before the visit can close.
How do snow plowing contractors record existing damage before the season?
Use the pre-season site walk. It asks for a required before photo of the site, photos of existing damage to curbs, lawn and pavers, the stakes placed, the trigger depth and where snow can be piled.
Does Relay start snow removal visits on its own when it snows?
No. Relay does not read the weather. When a storm reaches your trigger depth, you book the pushes onto your named routes, and each driver sees the stops in order in My day.
More questions (3)
Can a snow removal business quote commercial lots?
Yes. The commercial lot quote template offers plowing only, plowing with bulk salt, or full service with walks shoveled and optional snow hauling. The property manager picks one and signs online.
Can snow crews track hours on site for each property?
Yes. Time tracking records time on each visit, and job profit and reports show hours against what you billed, so you can see which sites cost more than they pay.
What does Relay cost for a snow removal company?
Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Both plans have every feature, a 30-day free trial with no card, and no contract. The price stays the same in a big winter, no matter how many storms you plow.

$149/month, 5 users included

Run your next snow removal job in Relay.

30 days free, no card required; then $149/month. 5 users included, $29/month for each added user, and no contract.