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For junk removal companies

Junk removal software for pricing the pile and proving it is gone.

Price by how much of the truck it fills, confirm the load before you haul, and photograph the cleared driveway on the way out. Relay keeps load sizes, disposal fees and monthly property pickups in one place.

Start free 30-day trialSee pricing

30 days free, no card required; then $149/month. 5 users included.

Trade templateJunk removal
Day one
  • Minimum load (up to 1/8 truck)30 min
  • 1/2 truck load1 hr
  • Full truck load1 hr 30 min
  • Single-item pickup30 min

Pickup site checklist

  • Confirm the items with the customer before loading
  • Check the driveway, walls and floors for existing damage
  • Set aside hazardous items we cannot take

Monthly property pickup

From the Junk removal template a trial adds. You change every price and step.

  • No contractMonth to month. Cancel any time.
  • Your data stays yoursOwners can export every record, any time.
  • Payments go to youCard payments land in your own Stripe account.
  • Kept separateEach business's records stay in its own account.

Built for junk removal work

Where junk removal days go sideways, and what Relay does about it

  1. 01

    A pile twice the size of the description

    The customer described a few boxes, and the driveway holds half a truck. Now the price is an argument.

    In Relay

    Send truck load options in one quote: a quarter, half or full truck. On site the pickup checklist records the final load size, and the crew agrees on the price before hauling away.

    Quotes signed online
  2. 02

    Disposal fees the business eats

    Mattresses, tires and TVs cost you money at the dump, and they never make it onto the bill.

    In Relay

    Mattress, tire and e-waste fees are their own services, and the pickup checklist counts those items, so they land on the invoice the customer pays by card.

    Invoices and card payments
  3. 03

    Blamed for a crack that was already there

    A week after the pickup, the customer says your truck cracked a driveway that was cracked before you came.

    In Relay

    The pickup checklist has a step to check the driveway, walls and floors, a photo for existing damage, and required before and after photos on every job.

    Phone checklists, photos and signatures
  4. 04

    Property managers who call every month

    Landlords call each month with move-out leftovers, and every pickup gets set up from scratch.

    In Relay

    Set a commercial repeat pickup as a monthly recurring plan, and keep each building as a service location with access notes for the crew.

    Scheduling and recurring plans
  5. 05

    Cleanouts that run long with no idea if they paid

    An estate cleanout takes three trucks and two days, and nobody knows if the job made money.

    In Relay

    Bill cleanouts by crew hour plus load size, track time on each visit, and see hours against the price in job profit.

    Time tracking and job profit

Ready on day one

Real junk removal examples, already set up

Pick Junk removal when you start your trial and Relay adds truck load pricing, single items, cleanouts, hot tub and shed removal and disposal fees, three checklists and quote options. Change any price or step.

Sample services from the Junk removal template
ServiceTimeFrom
Minimum load (up to 1/8 truck)Truck loads30 min$125
1/2 truck loadTruck loads1 hr$425
Full truck loadTruck loads1 hr 30 min$700
Single-item pickupSingle items30 min$95
Estate or garage cleanout (per crew hour)Cleanouts and demo1 hr$150
Hot tub removalCleanouts and demo3 hr$550

Suggested starting prices from the template, not Relay charges. You set your own before anything reaches a customer.

Job checklist

Pickup site checklist

  1. Confirm the items with the customer before loading
  2. Check the driveway, walls and floors for existing damage
  3. Set aside hazardous items we cannot take
  4. Load the truck and size up the final load
  5. Agree on the final price before hauling away
  6. Pull donation and recycling items aside
  7. Sweep and rake the area clear
  • Before photo of the itemsrequired
  • After photo of the cleared arearequired
  • Photo of existing damage
  • Final load size
  • Hazardous items refused and left with the customer
  • Area swept clean
  • Items set aside for donation (items)
  • Items recycled (items)
  • Mattresses, tires and electronics (items)

Quote with options

Truck load options

Price the pile by how much of the truck it fills: a quarter, half or full load.

  • 1/4 truck

    • 1/4 truck load

  • 1/2 truck

    • 1/2 truck load
    • Donation drop-off (optional)

  • Full truck

    • Full truck load
    • Donation drop-off (optional)

Repeat work

Monthly property pickup

Junk removal has no membership by default. For property managers, the template sets up a commercial repeat pickup as a monthly recurring visit you bill each time.

A day using Relay

One junk removal day, start to finish

A worked example of how the office and the field use Relay together. Times are illustrative.

  1. 7:30Loads on the boardMy day lists a garage pickup, a hot tub removal and a property manager's monthly stop, in a suggested order.
  2. 8:00Price the pileThe crew confirms the items, checks the driveway for existing damage and records the final load size before loading.
  3. 9:30Paint cans stay behindHazardous items are set aside and the checklist notes they were refused. Donation and recycling items are counted.
  4. 11:00A cleanout request books onlineA family books an estate cleanout through your website. It lands with an owner and a response deadline.
  5. 1:00Hot tub out, site rakedThe demo checklist confirms power and water are off, and the before and after photos save on the phone.
  6. 4:00Mattress and TV fees billedTwo mattresses and a TV land on the invoice as disposal fees, and the customer pays by card.

Pricing

Priced for junk removal teams, not per seat

Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Every feature on both, and no contract.

  • Team5 users included, then $29/month each$149per month
  • SoloFor owner-operators working alone$59per month

30 days free. No card required.

Every feature on both plans. No contract.

Start free 30-day trialCompare plans

FAQ

Junk removal questions, answered

Can junk removal companies price by truck load?
Yes. The template has a minimum load and quarter, half, three-quarter and full truck loads, plus curbside pickup, yard waste and construction debris priced per quarter truck. The pickup checklist records the final load size.
Can junk haulers charge mattress, tire and e-waste fees?
Yes. Mattress, tire and e-waste fees are services in the template, and the pickup checklist counts those items so they make it onto the invoice.
How do junk removal crews record hazardous items they refuse?
The pickup checklist has a step to set aside items you cannot take and a required yes or no for whether any were refused. Relay keeps the record; your local disposal rules decide what you can haul.
Can a junk removal company run monthly pickups for property managers?
Yes. The commercial repeat pickup is set up as a monthly recurring visit. Keep each building as a service location with access notes for the crew.
More questions (2)
Do junk removal jobs get before and after photos?
Yes. The pickup checklist requires a before photo of the items and an after photo of the cleared area, with an optional photo of existing damage. Cleanouts and demo jobs ask for before and after photos too.
What does Relay cost for a junk removal company?
Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Both plans have every feature, a 30-day free trial with no card, and no contract. The price stays the same however many trucks you run.

Keep exploring

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$149/month, 5 users included

Run your next junk removal job in Relay.

30 days free, no card required; then $149/month. 5 users included, $29/month for each added user, and no contract.

Start free 30-day trialSee pricing