Service operations workspaceFor plumbing businesses
From the first call about a leak to the paid invoice, Relay keeps the request, the signed quote, the visit, the photos and the service history in one place for the office and the truck.
30 days free, no card required; then $149/month. 5 users included.
Leak repair checklist
Plumbing Protection Plan
From the Plumbing template a trial adds. You change every price and step.
Built for plumbing work
A burst pipe comes in at 10 a.m. and the office has to reshuffle three plumbers by phone, hoping nobody ends up booked twice.
In Relay
Drag the emergency onto the day view and Relay flags any conflict before you save. The plumber's My day updates and shows stops in order with directions.
The customer wants to think about tank versus tankless, the paper quote goes in a drawer, and nobody follows up.
In Relay
Send good, better and best options from the water heater template. The customer picks one and signs online from a private link, and Relay emails you the moment they answer.
A callback about a drip turns into an argument because nobody photographed the joint or noted the shutoff valve condition.
In Relay
Required checklist steps and photos come first. The leak repair checklist will not let the visit close until the photo is saved, and the work summary keeps it on the record.
The invoice goes out days later and the office spends Fridays calling about unpaid repairs.
In Relay
Turn the approved quote into an invoice in one step. The customer pays by card online through your own Stripe account, and unpaid invoice reminders can go out on their own.
A repipe felt busy, but nobody can say what it earned once labor hours and fittings are counted.
In Relay
Plumbers track time on each job and add parts on the visit. Job profit shows what each job made after labor and parts.
Ready on day one
Pick Plumbing when you start your trial and Relay adds a ready set of plumbing services, checklists and quote options. Every price and word is a starting point you change.
| Service | Time | Starting priceFrom |
|---|---|---|
| Drain clearing (sink, tub or shower)Drains | 1 hr | $179 |
| Sewer camera inspectionDrains | 1 hr | $299 |
| 50-gallon gas water heater replacementWater heaters | 4 hr 30 min | $2,150 |
| Tankless water heater installWater heaters | 8 hr | $4,200 |
| Pipe leak repairRepairs | 1 hr 30 min | $275 |
| Sump pump replacementRepairs | 2 hr | $595 |
Suggested starting prices from the template, not Relay charges. You set your own before anything reaches a customer.
Job checklist
Quote with options
Standard tank, larger tank with protection, or tankless for endless hot water.
Good
Better
Best
Repeat work
A ready maintenance plan with a yearly whole-home plumbing check and water heater flush, a member discount on repairs and no after-hours fee for members. Set your own price and terms.
A day using Relay
A worked example of how the office and the field use Relay together. Times are illustrative.
Interactive example · no signup
A fictional job, simplified for this demo. Nothing is saved or sent.
Example job · 001
Kitchen tap repair
Step 1 of 5 · Request
A customer reports a leaking kitchen tap. Assign the request so someone owns the next step.
One connected job record
Explore the example, then start with your own team.
Start free 30-day trialNo card required. See everything included.
Try it here: a sample kitchen-tap repair, no account needed.
Pricing
Solo is $59/month for one user. Team is $149/month with 5 users included, then $29/month for each added user. Every feature on both, and no contract.
30 days free. No card required.
Every feature on both plans. No contract.
FAQ
Keep exploring
$149/month, 5 users included
30 days free, no card required; then $149/month. 5 users included, $29/month for each added user, and no contract.