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Getting started

Get set up

Work through the Get set up checklist on Home to have Relay ready in about 10 minutes.

Find the checklist

The Get set up checklist sits near the top of Home. It shows how many steps are done and a progress bar.

You do not tick steps yourself. Each step marks itself done once Relay sees the saved record.

The steps

  1. Step 1: Pick your trade. Relay adds services with starting prices, quote templates, job checklists and customer messages made for your work.
  2. Step 2: Add your logo and phone number. They appear on every quote, invoice and customer page.
  3. Step 3: Add the services you offer. Prices and checklists fill in quotes and visits for you.
  4. Step 4: Add or import your customers. Upload a CSV or add your first customer by hand.
  5. Step 5: Add the equipment you service. This step only shows for trades that track equipment, such as HVAC, plumbing, electrical, appliance repair, pool and garage doors.
  6. Step 6: Invite your team. Everyone gets their own login and their own day. This step is hidden on the Solo plan.
  7. Step 7: Turn on your request form so customers can send requests from your website.
  8. Step 8: Send your first quote. Customers approve and sign it online.
  9. Step 9: Take card payments. Customers pay invoices by card into your own Stripe account.
  • Tip: Tap any step to go straight to the right page.
  • Tip: To hide the list, use the X button (Hide setup steps). It also goes away once every step is done.

Do it in Relay

You may be asked to sign in first.